Contact information
Contact Information
At VELA & OAK, we're committed to providing exceptional service before, during, and after your purchase.
Whether you have a question about an order, shipping, returns, or a business enquiry, our team is here to help.
Customer Care
For assistance with:
- Orders
- Shipping
- Returns & Refunds
- Product enquiries
- General customer support
Click here to contact our Customer Care team.
(You will be redirected to our Contact Page.)
Business Enquiries
For partnerships, collaborations, press enquiries, or other business-related matters, please contact us at:
Email: info@eahandelsales.nl
Company Information
VELA & OAK
Operated by EA Handel & Sales
Chamber of Commerce (KvK): 94477671
VAT Number: NL005086117B96
IBAN: NL71 INGB 0108 5054 64
Country of Registration: The Netherlands
Customer Care Hours
Monday – Friday
09:00 – 17:00 (CET)
We aim to respond to all enquiries within 24–48 business hours.
For faster assistance, please include your order number in your message whenever possible.